We want you to have a great experience with Kava Haven, but if something isn’t right, we’ve got you covered. We provide free return shipping for all eligible returns. Just email us at info@kavahaven.com to initiate the process and receive a prepaid s

We want you to have a great experience with Kava Haven, but if something isn&#x2019;t right, we&#x2019;ve got you covered.<h3 id="returns">Returns</h3><ul><li style="font-size: 16px;">We accept returns within 30 days of purchase.</li><li style="font-size: 16px;">Items must be unused, unopened, and in their original packaging.</li><li style="font-size: 16px;">Final sale items and products that have been opened or damaged are not eligible for return.</li></ul><h3 id="free-return-shipping">Free Return Shipping</h3>We provide free return shipping for all eligible returns. Just email us at <a rel="noopener">info@kavahaven.com</a> to initiate the process and receive a prepaid shipping label.<h3 id="refunds">Refunds</h3><ul><li style="font-size: 16px;">Once we receive and inspect your return, we&#x2019;ll notify you of the approval or rejection of your refund.</li><li style="font-size: 16px;">If approved, your refund will be processed back to your original payment method within a few business days.</li></ul><h3 id="questions">Questions?</h3>Need assistance? Reach out to <a rel="noopener">info@kavahaven.com</a>, and we&#x2019;ll be happy to help!

What’s your return policy?

If you need to return an item, follow these simple steps:. Check Eligibility. Contact Us. Ship It Back. Receive Your Refund. If you have any questions, feel free to reach out to info@kavahaven.com—we’re happy to help!

If you need to return an item, follow these simple steps:<ol><li style="font-size: 16px;">Check Eligibility<ul style="font-size: initial;"><li style="font-size: 16px;">Returns are accepted within 30 days of purchase.</li><li style="font-size: 16px;">The item must be unused, unopened, and in its original packaging.</li></ul></li><li style="font-size: 16px;">Contact Us<ul style="font-size: initial;"><li style="font-size: 16px;">Email <a rel="noopener">info@kavahaven.com</a> with your order number and reason for return.</li><li style="font-size: 16px;">Our team will confirm if your order qualifies for a return and provide a prepaid return shipping label.</li></ul></li><li style="font-size: 16px;">Ship It Back<ul style="font-size: initial;"><li style="font-size: 16px;">Pack the item securely to prevent damage in transit.</li><li style="font-size: 16px;">Drop it off at your nearest shipping location using the prepaid label.</li></ul></li><li style="font-size: 16px;">Receive Your Refund<ul style="font-size: initial;"><li style="font-size: 16px;">Once we receive and inspect your return, we&#x2019;ll process your refund to your original payment method within a few business days.</li></ul></li></ol>If you have any questions, feel free to reach out to <a rel="noopener">info@kavahaven.com</a>&#x2014;we&#x2019;re happy to help!

How do I make a return?

Once we receive and inspect your returned item, we’ll process your refund as quickly as possible. Here’s what to expect:. Return Processing:. Refund Issuance:. Bank Processing Time:. If you haven’t received your refund after the expected timeframe, p

Once we receive and inspect your returned item, we&#x2019;ll process your refund as quickly as possible. Here&#x2019;s what to expect:<ol><li style="font-size: 16px;">Return Processing:<ul style="font-size: initial;"><li style="font-size: 16px;">After your return is delivered to us, we will inspect it within 2-3 business days to ensure it meets our return criteria (unused, unopened, and in original packaging).</li></ul></li><li style="font-size: 16px;">Refund Issuance:<ul style="font-size: initial;"><li style="font-size: 16px;">If your return is approved, your refund will be processed within 1-2 business days after inspection.</li></ul></li><li style="font-size: 16px;">Bank Processing Time:<ul style="font-size: initial;"><li style="font-size: 16px;">The time it takes for your refund to appear in your account is about 3-7 business days.</li></ul></li></ol>If you haven&#x2019;t received your refund after the expected timeframe, please check with your bank or payment provider. Still need help? Reach out to us at <a rel="noopener">info@kavahaven.com</a>, and we&#x2019;ll be happy to assist!

Returns & Refunds

What’s your return policy?

How do I make a return?

When will I get my refund?