What’s your return policy?Updated 7 months ago

We want you to have a great experience with Kava Haven, but if something isn’t right, we’ve got you covered.

Returns

• We accept returns within 30 days of purchase.
• Items must be unused, unopened, and in their original packaging.
• Final sale items and products that have been opened or damaged are not eligible for return.

Free Return Shipping

We provide free return shipping for all eligible returns. Just email us at [email protected] to initiate the process and receive a prepaid shipping label.

Refunds

• Once we receive and inspect your return, we’ll notify you of the approval or rejection of your refund.
• If approved, your refund will be processed back to your original payment method within a few business days.

Questions?

Need assistance? Reach out to [email protected], and we’ll be happy to help!