I didn’t receive an order confirmation—what should I do?Updated 7 months ago

If you placed an order but didn’t receive a confirmation email, don’t worry—there are a few possible reasons why:

1. Check Your Spam or Promotions Folder – Sometimes, our emails get filtered out of your inbox. If you don’t see it right away, take a quick look there.
2. Incorrect Email Address – It’s possible there was a small typo when entering your email at checkout, which would prevent the confirmation from reaching you.
3. Order Didn’t Go Through – If you don’t see the email and weren’t charged, your order may not have been processed successfully.

How to Fix It:

If you’ve checked your spam folder and still can’t find your confirmation, reach out to us at [email protected] with your full name and any details about your order, and we’ll be happy to help track it down!